| A quality web design starts with a Quality Design Process. |
| Day 1 | Determine Your Requirements |
 | Our web design process begins with a conference call with you and a designated project manager; your project manager will be your single point of contact for the entire project. We will ask you questions that will help us customize your website, information such as:
• Your company history, mission, credentials, etc.
• Your products & services
• Your target audiences
• Your competitors
• Your design guidelines (i.e. color, image, tone, mood, navigation, objectives, etc)
We will write up a design specification to confirm our understanding.
|
| Day 1 - 5 | Gather Design Materials |
 | The next step is to gather design materials and information needed to design your website, information such as:
• Company logo, photos, brochures
• Copies of your products & services
• Stock photo selections
|
| Week 1 - 2+ | Construction, Review, and Refinement |
 | Once we have the needed design materials, we will begin website setup, design and programming: • Register your domain name
• Setup our hosting account
• Setup your emails
• Create the first prototype to confirm the design
• Get feedback from you, and then design the next prototype
• Test and debug any custom functions
• Continue the design-and-review process for up to 10 revisions
• Help setup your Microsoft Outlook to manage emails
• Help setup your merchant account (for eCommerce)
• Provide training for any custom functions
|
| Week 3+ | Live |
 | Once you approve, we will publish your website and have it ready for business within a few hours. A basic business website averages 3 to 4 weeks to complete. |
| Week 4+ | Site Submission and Promotion |
 | We will "hand submit" your site to Google, Yahoo, AOL, MSN, and provide you with ongoing search engine position analysis. We also offer Google campaign management services. |
|
| On-going | Site Changes & Support |
 | There are two ways to make changes to your website:
• Use the Page Editor to make changes yourself, or...
• Submit a change request to our Support Desk |
| On-going | Monitor Your Site Traffic |
 | See detailed website statistics and learn business critical information about your website:
• Number of visitors (by time and date)
• Pages most viewed (and pages most exited)
• Length and depth of visits
• Referring sites (where are the clicks from)
• Search Strings (how were you found)
• Errors (were there errors in any of the pages) |
| The above diagram illustrates a typical design process. Your project duration may vary depending on the complexity. |
